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Shillong hoteliers deprive customers of basic amenities

Shillong is a major tourist attraction for many and has a place globally as the most sought after tourist destination. But the hoteliers in Shillong fail to abide by the Indian Sarais Act, 1867 Section 7(2) which explicitly states that patrons are to have "free access" to water and washrooms in all establishments, including budget hotels.

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