Shillong, April 7: Shillong is a major tourist attraction for many and has a place globally as the most sought after tourist destination. But the hoteliers in Shillong fail to abide by the Indian Sarais Act, 1867 Section 7(2) which explicitly states that patrons are to have “free access” to water and washrooms in all establishments, including budget hotels.

The hotels and restaurants in Shillong are accused of disregarding the key legal provision, leaving customers frustrated and questioning industry practices.

Reports suggest that several restaurants and hotels offer only bottled water, forcing customers to pay extra for a basic necessity they are legally entitled to for free.

This practice has raised concerns on two main fronts. Firstly, it is seen as a clear violation of the Sarais Act. Secondly, it puts an unnecessary financial burden on customers, especially those who have no problem in consuming Shillong’s tap water. Whispers of potential collusion between bottled water companies and hospitality businesses further complicate the issue, raising questions about fair trade practices.

The impact goes beyond financial concerns. Increased reliance on bottled water has a significant environmental impact due to plastic waste generation. Locals, particularly those who rely on daily meals at restaurants, have expressed their discontent. They believe Shillong’s naturally sourced tap water is perfectly safe and sufficient, making bottled water an unnecessary expense.

Read: Shillong Press Club wins exhibition football match organised by State Election Commission

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